FREQUENTLY ASKED QUESTIONS

You've got questions, I've got answers.

1. I’M NOT SURE I NEED TO HIRE A PROFESSIONAL ORGANIZER. CAN’T I DO THIS MYSELF?

You sure can! But then again, the reason you’ve ended up here is probably because your current organization strategy isn’t working. Some questions to consider:

  • Do you find yourself constantly tidying and re-organizing the same space but never getting ahead of the mess?

  • Are you constantly shuffling things from one room in your house to another?

  • Is there regular conflict among family members about this topic?

Unlike a cleaning person or other home organizers, I have been specially trained to help you finally end the vicious cycle of clutter in your home. When you hire me, we will work together to:

  1. Evaluate which items to you want to keep in your home;

  2. Create a system for storing your belongings and putting them away easily;

  3. Acknowledge and escort everything else out of your home.

Still unsure? Read what others are saying about their decision to work with me.

WHAT IS THE KONMARI METHOD®? WHAT’S SO SPECIAL ABOUT IT?

Click here to learn more about this surprisingly simple, but brilliant, strategy to clear clutter for good.

HOW DOES THE PROCESS WORK?

We’ll start with a free in-home consultation to assess your space and then come up with a plan and estimate for the job. If it’s a fit, you’ll sign a contract for the scope of work and then schedule your sessions through my handy online calendar.

HOW MUCH WILL THIS COST?

Click here to learn more about rates and package discounts.

DO I HAVE TO BE INVOLVED IN THE PROCESS?

Short answer: YES. The only way to make a lasting change in your home is to LEARN from your clutter so that you can stop making the same mistakes. In other words, hiring me is like hiring a personal trainer for your home. In this way, each session becomes a tidying lesson as opposed to a tidying service. This is the biggest benefit of hiring me over other home organizers. Essentially, if I’ve done my job right, you will never have to hire me for the same space again!

WILL YOU TAKE MY DONATIONS AWAY?

At the end of each session, I will take as much as will reasonably fit in my vehicle. I am unable to personally accept your donations as gifts or payment-in-kind; nor will I resell your items for a profit. Donations will be dropped off at a nearby not-for-profit organization such as Diabetes Canada, Goodwill, New Beginnings, etc. Prior to taking your items away, you will sign a consent form to acknowledge the release of your donations.


For bulky items and furniture that will not reasonably fit in my vehicle, I will provide you with details for organizations that will accept your donations on a pick-up or drop-off basis.

I WANT TO HIRE YOU—I REALLY NEED HELP—BUT I FEEL SO EMBARRASSED ABOUT THE STATE OF MY HOME.

I understand. Truly. In fact, I hear this from almost every person who reaches out. What I can promise you is this: I come from a place of empathy, discretion and zero judgement. Letting someone into your home to see it in its most vulnerable state is a profoundly personal decision. However, just like a personal trainer, my job is not to judge or shame you; rather, it’s to help you transform your space and, ultimately, your lifestyle. I promise the reward is worth it!

WHICH PRODUCTS SHOULD I BUY BEFORE WE BEGIN?

None! The biggest misconception people have is that the answer to their mess lies in buying more organization products and storage bins. Of course, many of these items can be quite useful—and I will probably suggest purchasing some of them eventually—but not until we have determined which items will stay in your home, and where they will be stored. Oftentimes, once we have thoroughly decluttered a space, clients find they actually have more bins and baskets than they actually need, and many of those end up in their donation pile at the end of a session. And in other situations, we are able to repurpose existing products in a way that optimizes storage and access.

ARE YOU AVAILABLE FOR GUEST SPEAKING SESSIONS AND CORPORATE WELLNESS EVENTS?

Definitely! In fact, spreading the tidy gospel is one of my favourite ways to connect and give back to the community. After a 20-year career in publishing and communications, I know a thing or two about keeping an audience engaged and making messages stick. Please send a me a message to learn more.